Terms & Conditions
Last Updated: 6 October 2026
Welcome to EdigiPro.
These Terms & Conditions govern your use of https://edigipro.in/ and your purchase of digital products from our website.
By accessing our website or purchasing a product, you agree to these Terms & Conditions.
1. About EdigiPro
EdigiPro is an online digital product marketplace offering downloadable digital resources and other digital products.
Brand Name: EdigiPro
2. Eligibility
You must be legally capable of entering into a transaction under applicable laws to purchase products from our website.
3. Digital Products
All products sold through EdigiPro are digital products.
Product descriptions, pricing, file formats, file sizes and other available information are displayed on the respective product pages.
Customers should review the product information before completing a purchase.
4. Product Delivery
After successful payment, digital products may be delivered through download links, email, customer accounts or other digital delivery methods.
We do not provide physical shipping for digital products.
5. Prices
All product prices displayed on our website are subject to change.
Prices applicable at the time of purchase will generally be the prices charged for the transaction.
Where applicable, taxes or other charges will be displayed during the checkout process.
6. Payment
Payments are processed through third-party payment service providers.
We do not store your complete payment card details, CVV, UPI PIN or banking passwords.
7. Refunds & Cancellations
Because our products are digital and may be delivered immediately after purchase, purchases are generally non-refundable and non-returnable.
Please read our Refund, Return & Cancellation Policy before purchasing.
8. Product Usage
Unless explicitly stated otherwise on a product page, purchased digital products are provided for the customer’s permitted personal or business use.
Customers must not:
- Resell purchased digital products
- Redistribute download links
- Upload purchased files to public websites
- Share purchased files through unauthorized channels
- Claim someone else’s copyrighted work as their own
- Use products in a manner that violates applicable law or third-party rights
9. Intellectual Property
All trademarks, website content, branding, graphics, text and other materials belonging to EdigiPro remain the property of their respective owners.
Customers are responsible for ensuring that their use of any purchased material complies with the applicable license and intellectual-property rights.
10. Copyright and Third-Party Rights
EdigiPro does not authorize customers to use, reproduce, distribute or commercially exploit copyrighted material belonging to third parties without appropriate permission or licensing.
Where a product contains third-party material, the applicable rights, licenses or permitted usage should be considered before purchase or use.
11. Customer Accounts
If an account is created on our website, customers are responsible for maintaining the confidentiality of their account information and for activities performed through their account.
12. Prohibited Activities
You agree not to use our website to:
- Commit fraud
- Conduct unlawful activities
- Attempt unauthorized access
- Distribute malware
- Abuse website systems
- Circumvent security measures
- Infringe intellectual-property rights
- Misuse purchased digital products
13. Website Availability
We attempt to keep our website and digital delivery systems available, but we do not guarantee uninterrupted or error-free operation.
Temporary interruptions may occur because of:
- Maintenance
- Hosting problems
- Technical failures
- Security incidents
- Third-party service interruptions
- Circumstances beyond our reasonable control
14. Third-Party Services
Our website may use third-party services such as payment gateways, hosting providers, analytics services and email providers.
Your use of those services may also be subject to their respective terms and policies.
15. Limitation of Liability
To the extent permitted by applicable law, EdigiPro shall not be responsible for indirect or consequential losses arising from the use or inability to use our website or digital products.
Nothing in these Terms is intended to exclude rights or remedies that cannot legally be excluded.
16. Changes to Products and Prices
We reserve the right to modify, update, replace or discontinue products and change prices at any time.
Such changes will not affect completed purchases except where required by applicable law.
17. Changes to These Terms
We may update these Terms & Conditions from time to time.
The updated version will be published on this page with the revised date.
18. Governing Law
These Terms & Conditions shall be governed by the applicable laws of India.
Any disputes shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the relevant matter and parties.
19. Contact Us
EdigiPro
C-130 New Panchwati, Ghaziabad – 201001, India
Email: info@edigipro.in
Phone: +91 96259 75643
5. Grievance Redressal Policy
I recommend adding this as a separate page and linking it in your footer. Razorpay’s current compliance material specifically highlights grievance redressal information as part of website compliance.
Grievance Redressal
Last Updated: 6 October 2026
EdigiPro is committed to providing customers with a clear channel for submitting complaints, concerns or issues relating to purchases, digital product delivery, payments, website functionality or our services.
Grievance Contact
Grievance Officer: [YOUR FULL LEGAL NAME]
Designation: Grievance Officer
Email: info@edigipro.in
Phone: +91 96259 75643
Address: C-130 New Panchwati, Ghaziabad – 201001, India
How to Submit a Complaint
Customers may submit a complaint by email or phone.
When contacting us, please provide:
- Full name
- Order number
- Email address used during purchase
- Transaction/payment reference, if applicable
- Details of the complaint
- Supporting screenshots/documents, if applicable
Complaint Handling
We will review complaints and make reasonable efforts to acknowledge and resolve genuine customer concerns within an appropriate timeframe.
Issues relating to payment processing may also involve the payment gateway or banking institution. Customers may be required to provide relevant transaction information to assist with investigation.
Digital Product Issues
If your complaint concerns a digital product that you paid for but could not access or download due to a technical problem, please contact us with your order and transaction details.
We will investigate the issue and, where appropriate, assist with access to the purchased product.
Contact
Email: info@edigipro.in
Phone: +91 96259 75643